Shipping Policy

We’re committed to offering a seamless and satisfying shopping experience-from handcrafted products to dependable delivery. Below is everything you need to know about our U.S. shipping policy.


🛠️ Processing Time

Every item at Epend is made to order by hand. Please allow 1 to 2 business days for your item to be carefully crafted before it ships. Quality takes time, and we promise it’s worth the wait!


🚚 Delivery Timeframe

After your order has been prepared and shipped, it will arrive within 4 to 5 business days. All deliveries are handled within the United States and United Kingdom, allowing for fast and reliable shipping.


🛒 Shipping Within the U.S

At this time, Epend exclusively ships to addresses within the United States and United Kingdom. We appreciate your understanding and look forward to expanding our reach in the future.


🎁 Free Shipping on Every Order

Enjoy free standard shipping with no minimum purchase required. No matter the size of your order, you won’t pay extra to get it delivered.


💸 No Surprise Fees

We’ve got all the taxes and VAT covered—what you see at checkout is exactly what you’ll pay. No hidden costs. Ever.


📦 Trusted Carriers

We partner with top-tier logistics providers to ensure your order arrives on time and in excellent condition, including:

  • DHL
  • FedEx
  • UPS

📬 Need Help?

If you have any questions about your delivery, don’t hesitate to reach out to us:

Email: [email protected]
Address: 124 City Road, London, England, EC1V 2NX

✅ Free delivery available on qualifying purchases
📦 Orders typically arrive within 4-5 business days after processing

💬 We're Here to Help, Every Step of the Way
📧 Contact Us by Email | Available 9 AM – 5 PM (GMT)

🔄 Simple, Worry-Free Returns and Refunds
Enjoy a smooth and convenient experience with every order! 😊

✅ VAT Included – What You See Is What You Pay!
Transparent pricing with no surprise fees at your doorstep! 🎉