Payment Policy

Welcome to Epend! Before completing your purchase, we kindly ask that you review the following billing terms. By placing an order on our site, you agree to the terms outlined below.


💳 Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

  • Major credit and debit cards: Visa, MasterCard
  • Secure online checkout through Paypal

🔐 Secure Payment Handling

All transactions are processed safely through Paypal, ensuring your sensitive data is encrypted and fully protected. Your chosen payment method will be charged immediately upon completing your order.


💲 Currency & Pricing Details

All product prices are listed in USD (U.S. Dollars).
Please note:

  • Shipping fees, applicable taxes, and any import duties are calculated at checkout.
  • Epend reserves the right to adjust prices at any time without prior notice.

🧾 Accurate Billing Information

To complete your order, you must provide valid and up-to-date billing details, including:

  • Full name
  • Billing address
  • Phone number
  • Payment method

Incorrect or incomplete billing info may result in processing delays or order cancellations.


📧 Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with the full details of your order. Please check the email carefully and let us know right away if anything looks incorrect.


❌ Order Changes or Cancellation

Need to update or cancel your order? Reach out to us as soon as possible via [email protected]. We’ll do our best to assist—however, once your order is shipped, it can no longer be canceled or altered.


🔄 Refund & Return Information

For full details on how returns and refunds are handled, please visit our Returns & Refunds Policy.


⚖️ Payment Disputes

Should a billing issue or payment dispute arise, please contact our customer support immediately. We’ll work closely with you and Paypal to resolve the matter promptly and fairly.


📍 Address: 124 City Road, London, England, EC1V 2NX
📧 Email: [email protected]
📞 Phone: (+44) 7490 087 848

We’re here to help—thank you for choosing Epend for your home decor needs!

✅ Free delivery available on qualifying purchases
📦 Orders typically arrive within 4-5 business days after processing

💬 We're Here to Help, Every Step of the Way
📧 Contact Us by Email | Available 9 AM – 5 PM (GMT)

🔄 Simple, Worry-Free Returns and Refunds
Enjoy a smooth and convenient experience with every order! 😊

✅ VAT Included – What You See Is What You Pay!
Transparent pricing with no surprise fees at your doorstep! 🎉