At Epend, we take your privacy seriously and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
1. Personal Information:
When you create an account, make a purchase, or reach out to us, we collect personal details you provide, which may include:
- Name
- Email address
- Shipping address
- Phone number
- Payment details
2. Non-Personal Information:
We may also automatically gather non-identifiable information when you visit our website. This may include:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited
- Time and date of visit
How We Use Your Data
We use your information to fulfill the following purposes:
Order Fulfillment:
To process and complete your orders, including sending confirmation emails and tracking updates.
Customer Support:
To assist with inquiries, provide support, and respond to your questions.
Marketing Communications:
To send promotional offers and updates about our products and services. You can opt out of these communications at any time.
Service Improvements:
To enhance our website, products, and services based on feedback and your usage patterns.
Security:
To protect against fraud, unauthorized access, and ensure the safety of our site and services.
How We Share Your Information
We do not sell or share your personal data with third parties except as outlined below:
Service Providers:
We may share your information with trusted service providers who assist us in operating our website, processing orders, and servicing customers. These parties are required to maintain confidentiality.
Legal Compliance:
We may disclose your information if legally required, or in response to requests from government or law enforcement authorities.
Business Transfers:
If we undergo a merger, acquisition, or sale of assets, your data may be transferred to the new owners as part of that process.
Data Security
We use various security measures to protect your personal data, including:
Encryption:
Sensitive data (such as payment information) is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Control:
Access to your personal data is limited to authorized employees or service providers who require it to perform their duties.
Ongoing Security Reviews:
We regularly audit our security systems and practices to ensure they are up to date and effective in protecting your data.
Your Rights
You have the following rights regarding your personal data:
Access:
You can request to see the personal data we hold about you.
Correction:
If any of your personal details are inaccurate or incomplete, you can request correction.
Deletion:
You may request the deletion of your personal information, subject to certain legal requirements.
Opting Out:
You have the right to opt-out of receiving marketing emails from us.
To exercise any of these rights, please contact us at the details provided below.
Cookies
We use cookies to improve your experience on our website. Cookies are small files that store information on your device, helping us remember your preferences and enhance site performance. You can disable cookies in your browser settings, but doing so may affect some features of our website.
Third-Party Websites
Our website may contain links to external sites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the new policy will take effect as soon as it is posted. We recommend checking this page periodically for the latest updates on how we protect your privacy.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
- Email: contact@ependltd.com
- Address: 4123 Lizzy Dr, Dallas, TX 75211, United States
Thank you for trusting Epend with your personal information. We are committed to providing a safe and secure shopping experience.
Epend
Home Decor Forward Since 2018
